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Job Offer: Vice President - Operations:Synchrony Financial

Job description:

Synchrony Financial

Vice President - Operations

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Job detail
Listing ID: 1800000043

function Summary/Purpose:

this function will consist of oversight and decision responsibility for members of the team. Position is single point of accountcapability for Retail card operations across multiple clients. Responsible for decisions concerning operational strategies and tactics as well as decisions concerning investments in the program requested by the client or the management team. Builds and forms relationships with US Managers.

Essential Job responsibilities:
   » Lead and manage operations portfolio, includes leading a team of managers (Including AVPs and Managers) to achieve performance goals and maintain associate satisfaction
   » People Management (Includes performing managery appraisals) , Financial analysis and budgetary expertise
   » Defining service requirements and translating into specific service plans
   » Modify and refine service plans and operational practices to meet changing customer requirements or process improvements
   » Analyze and implement processes and problem resolutions
   » Financial analysis, accounting and economic principles of contracts and legal documents
   » Work under pressure & in dynamic shifts, professional demeanor, and strong communication expertise (verbal & written)
   » Demonstrate innovation and good judgment/problem solving expertise when making decisions
   » Establish a course of action for self and others to accomplish a specific goal while using appropriate resources;
   » Coach, develop action plans, which maximize performance, and provide effective feedback to exempt directs and non-exempts groups.
   » Analyze and improve work processes and policies
   » Maintain and grow revenue of existing Clients/Programs
   » Profitcapability of existing programs, including revenue, margins, billing performance, seat utilization and program turnover
   » Owns Client satisfaction on all new implementation
   » Hands on practice in hiring, training, developing, and managing performance of direct reports in area of specialty.
   » Hands on practice in mentoring, coordinating, planning, and providing direction for work group(s) in conformity with the organization’s policies and applicable legal requirements.
   » Strong capability to guide individuals toward goal achievement using negotiation, teamwork/collaboration, motivation and staff development expertise including the capability to act as a function model within the organization.
   » Minimum 8 years of team handling practice with 12 years in Financial services.
   » capability to modify and refine action plans and operational practices to meet changing customer requirements or process improvements
   » capability to analyze and implement processes and problem resolutions.
   » Advanced expertise of financial analysis, accounting and economic principles of contracts and legal documents
   » Candidate should be a Graduate in any Stream
   » Should have practice of managing AVPs.
   » this function would responsible for driving performance and people initiatives across Retail cards
   » Responsible for driving productivity across Retail cards.
   » Grooming next-gen leadership abilities pipeline for Retail cards.
   » Internal candidates should have completed 18 months in the organization and 12 months in their current function
   » Last annual performance rating should be at the least Critical Talent
   » Should not be on active formal corrective or final formal corrective and PIP
Desired Characteristics:
   » Lean and Six Sigma expertise
   » practice in business transitions
   » Data orientation and should have driven business projects
Grade/Level: 12

Job Information
   » Job location: Hyderabad, Indiana, United States
   » Listing ID: 38946809
   » Published: January 12, 2018
   » Position Title:Vice President - Operations
   » Employer's nameSynchrony Financial
   » Listing Function:Business Development

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Job Category: Other [ View All Other Jobs ]
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Employment type:
Salary: Unspecified
Degree: Unspecified
Experience (year): Unspecified
Job Location: Hyderabad, Indiana
Company Type Employer
Post Date: 01/12/2018 / Viewed 1 times
Contact Information
Company: Synchrony Financial

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