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Job Opportunity: customer service representative:Randstad

Job description:

job details

posted
   . Tuesday, February 13, 2018
location
   . plainfield, indiana
job category
   . Customer Service & Call Center
job type
   . temporary
income
   . US$ 13.87 per hour
reference number
   . S_614177
phone
   . 704-510.2071
apply now

job description

A utlitites company in Plainfield, IN is seeking multiple CSR to interact with customers and give information in response to inquiries about accounts, products, and services.

Typical Functions:

- Takes care of and settles customer complaints.
- Answers customers' questions regarding product or service and operation or maintenance.
- Receives and processes orders/applications, provides information concerning pricing, changes in service, discontinuance, and shipping.
- Nature of products and services is at a level of complexity that usually involves up to two years of directly related study, training, and/or practice to acquire job know-how.
- May talk with internal/external customers by phone or in person to ensure the best service possible.
- Consults with customers to obtain information and explain available services.
- Investigates and corrects errors, following customer and company records.
- Perform program data management activities as needed, including, running reports, updating data.
- Adjusts complaints concerning billing or services rendered.
- Refers complaints of product or service failure to appropriate departments for investigation.
- Coordinates customers' service needs with other departments as required to ensure customer service.
- May solicit sale of new or additional services or products.

Working hours: M-F 7-7 (40hrs)

expertise:
--0-3 years practice.
--Education Requirement: High school diploma

Randstad is a world leader in matching great people with great companies. Our practiced agents will listen carefully to your employment needs and then work diligently to match your expertise and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Age, Discapability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

Skills:

Job Category: Other [ View All Other Jobs ]
Language requirements:
Employment type:
Salary: Unspecified
Degree: Unspecified
Experience (year): Unspecified
Job Location: Plainfield, Indiana
Company Type Employer
Post Date: 02/13/2018 / Viewed 1 times
Contact Information
Company: Randstad


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